I had a wonderful doctor. He always listened, he was always late for the next appointment so his surgeries overran but you never heard anyone complain because you knew that when it was your turn he would listen to you too.
Sadly he had to leave to look after his wife who was seriously ill and not one of those other Gps has his sense of caring.
A couple of weeks ago I had to see one of them. He was very terse, quite rude and I never got to tell him what was bothering me. I'm now thinking of going to a private GP clinic just so that I'm satisfied that somebody is actually listening .
It shouldn't be necessary to do that.
I really do sympathise with you radar. It is very frustrating I know.
We can't control the winds - but we can adjust our sails |
User
My doctor is a godsend. He always has time or makes time. He,s a true Christian. I've been amazed also with both Uro and Onco. Yes they may be 40mins late , but wow they sit and listen.
I'm so sorry you had this experience. For what it's worth I'd make a complaint. Maybe not 5 yrs ago but now I'm older life is too short !! You don't want to see him again anyway so make a complaint. What,s to lose radar ?? I'm big on positive feedback where it is due also.
Take care
Chris
User
thanks.i am going to complain to the manager of the health centre tomorrow,with him saying hurry up i forgot to tell him that i cant sleep very well with zoladex.
User
Hi
I made a written complaint to my gp about a high missed PSA test that was not acted on and several referrals that took up to six weeks to be sent.
I got an apology and a reply that was inaccurate and basically said is was all my fault.
Thanks Chris
User
If you are going to complain, I would do it in writing. You might want to be sure about why you are complaining? Is it to make a change to their practices and procedures for example? Ask for a response to your specific question or complaint or they may just acknowledge your letter and file it. Good luck.
dave
All we can do - is do all that we can. So, do all you can to help yourself, then make the best of your time. :-) I am the statistic. |
User
Our GP surgery has over 12500 patients (many elderly) and 6 doctors. They have a 10 minute rule to be able to see as many people as possible. There's no excuse for rudeness but in this modern age we need to remember the other side of the coin. The doctors in our surgery are under immense pressure from Government, patients and the press, I feel sorry for them. Still no excuse for rudeness though.
Best wishes
Allison