Hi Blueytrew,
Does the letter say at who's request the consolation was postponed? The reason I ask is that I have had 2 appointments cancelled recently by the NHS or the NHS machine, and both letters have stated that the cancellation is due to my request. Which is incorrect. The NHS are busy but they should and do prioritise, so Cancer treatment should be pretty much high on the list.
I would not let anything lie, I would chase everything up with a telephone call and an email and maybe even a letter as well? The record or content of a telephone call can be forgotten if someone is busy, but a letter and ;articulatory an email with a time date trace tends to focus the mind of the recipient, and prompt activity.
I would not let anything lie.
atb
dave
Edited by member 23 Apr 2016 at 16:35
| Reason: Not specified