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User Profiles

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User
Posted 27 May 2018 at 21:10

Good. I found out last night and thought I'd been blocked

User
Posted 28 May 2018 at 07:37
Mines working again now !
User
Posted 28 May 2018 at 08:29
Mine is still not working.
User
Posted 28 May 2018 at 08:55

Not working for me on iPhone 6...

User
Posted 28 May 2018 at 09:58
I must correct my earlier post.

It's working for me using Firefox on both my desktop and my iPhone/iPad - if I click/tap the icon the profile appears in a pop-up window. If I use the Safari web browser on my iPhone or iPad (ie the standard web browser that's pre-installed on the device) then tapping on the icon doesn't display the profile; I have to use the workaround of "tap and hold" and then "Open in New Tab" from the pop-up menu. So it seems to be browser-related.

Pen, try installing the Firefox web browser from the iPhone's App Store (it's free) and see if it works for you using that. You can always uninstall it afterwards if you don't like it.

Chris

User
Posted 29 May 2018 at 11:19

Hi everyone,

For those of you who are still experiencing issues accessing user profiles. Please can you confirm if you have tried to visit the community website using an incognito or private browsing window to see if this resolves your issue?

Best wishes,

Carol

Digital Manager
Prostate Cancer UK

 

 

User
Posted 29 May 2018 at 14:53
Going incognito I had no problem but I can’t access profiles the normal way
"Life can only be understood backwards; but it must be lived forwards." Soren Kierkegaard

User
Posted 06 Jun 2018 at 10:45

Hi everyone,

Are some of you still experiencing issues accessing user profiles? Our developer deployed a fix yesterday which should help resolve the caching issue which has caused this problem for some of you. Please can you let me know if it still proving to be a problem for you?

Best wishes,

Carol

Digital Manager
Prostate Cancer UK

 

 

User
Posted 06 Jun 2018 at 16:22

fixed for me

User
Posted 06 Jun 2018 at 19:33
fixed for me
User
Posted 06 Jun 2018 at 19:52
Fixed for me too
"Life can only be understood backwards; but it must be lived forwards." Soren Kierkegaard

 
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