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Clinical Nurse Specialists - thank-you

User
Posted 18 Jul 2020 at 19:38

I was talking with a urology clinical nurse specialist (CNS), not mine, not even my hospital.

They are facing management pressure to go back and work on wards - management don't see the value of their role, but need more ward nurses. The CNS said it's very difficult to demonstrate the value of their work to management (and I know this one is extremely valuable to patients, and is explicitly requested by name by patients).

If you've had good support from a CNS, you might like to let them know by post or email or in some form they and their department can use to show their management the value of their service. They deal with patients who are understandably all wrapped up in their own problems at the time, and rarely think to say thank-you, and this can make it more difficult for the CNS's to justify their role. I'm aware some hospitals have way too few CNS's, and this could help to get that resolved too.

User
Posted 18 Jul 2020 at 23:28
John, my dad and my father-in-law share(d) the same CNS - absolutely useless. In all these years, she has never once returned a call or responded to a message. We met her at John's diagnosis appointment and she gave us the PCUK toolkit & told us about this forum; that's the only good thing I can say. Well aware that in other areas of the country the CNS can be brilliant, though, and that some NHS trusts outsource the CNS role to Macmillan.
"Life can only be understood backwards; but it must be lived forwards." Soren Kierkegaard

User
Posted 19 Jul 2020 at 00:05

There's a hospital near one of the support groups I run, and I don't hear anything good about the CNS's there either. However, the two at the hospital where I was diagnosed were fantastic (they now have three, and they are Macmillan).

 
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