As I stated in another thread, I was booked a telphone appointment by UCLH and when I asked what this was for I was told it was to discuss the results of a procedure that had not yet been arranged, yet alone taken place. On another occasion they gave me appointments for two scans in different buildings buildings at overlapping times and when I pointed this out, was told that due to the type of scans they shouldn't have been booked on the same day anyway.