I wouldn't get too stressed about the phone conversation - I may be totally wrong but I see it as a way that the NHS are trying to meet their targets with limited resources.
I went through the full diagnostic process of MRI / CT scan / biopsy during the first 'lockdown', at which time my PSA was something like 11 - no cancer was found. My PSA has now climbed to 19.2 - I am on Tamsulosin which I believe has the effect of halving the PSA result. I have again been put on the 2 week programme - my first appointment was by telephone & with a specialist nurse - this resulted in a 'fresh' MRI & an appointment for a 'face to face' meeting with a consultant, which is scheduled for later this week, to review the results of the MRI & determine the next step.
It is my understanding that these 'prostate' issues are not overly time sensitive - a few weeks here & there aren't likely to make much difference. I feel that everyone that I have met within the NHS have been very supportive & committed to resolving my 'problem' - that is if I have one !