If your journey goes anything like mine, you'll get numerous promises of return calls that never occur and more guidelines breached than complied with, leaving you feeling totally exasperated. I've found you often need to be politely assertive. If they don't ring you, you ring them, but be prepared to wait for hours for a reply.
Naturally, our cancer is paramount us, but often to them, we're just another NHS Number.
Don't get me wrong the staff have generally been very good, in fact, I've twice written complimentary letters to their CEOs. It's the system itself, especially interdepartmental communications, that often fails.
My wife says, "Your treatment has made you, an angry, bitter and twisted, little man." I said, "3 out of 4 ain't bad, I'm over six foot".
As for paying to go private, its something I'd considered but fortunately just managed to avoid.
Edited by member 08 Dec 2023 at 17:22
| Reason: Punctuation