So many things are accessible through an app or via text etc.
On the whole it's a positive step as waiting for results is a real cause of stress and anxiety, especially in cases of serious illness.
It can lead to a lessening of the human touch, but as many have seen, that seems to be an issue in many areas of health care. I went to see Mark Steel recently, very funny comedian and author of "The Leapoard in my house". He had head and neck cancer and faced a tortuous journey in cancer land. Receptionists and admin staff seemed to be a problem, appearing bored, uninformed and pretty uninterested in their role. He suffered lost test results, delays and other issues which he makes light of in his show, but which at the time were soul destroying. The consultant who delivered us diagnosis did a really good job, up until the point when Mark asked about his prognosis; " i think we should be alright, touchwood" he said.
Touch wood? Am I relying on modern medicine or superstition? Let's hope there are no ladders on the way to the operation or that it's not in operating theatre 13!
On the waiting score he titled his book The Leopard in my house because it felt like he'd reported hearing growling noises in the house, reported it to the Leopard authorities and they'd told him they had an idea how to get rid of it and that he should just keep it locked in the spare room. They'd get round to sort it in a few months. " But there's a F#£%&£# Leopard in my house!"
There's a lot that is amazing, wonderful and truly spectacular in health care which we can all be so thankful for. But there are still ridiculous issues down to funding and poor management structures. As well as personnel who are either not suited to their role or not interested.