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Online Community maintenance - Wednesday 9th July 2pm

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User
Posted 09 Jul 2025 at 09:43

Hi everyone,

We are carrying out essential maintenance work on the Online Community on Wednesday 9th July at 2pm.

What this means is the Online Community will be unavailable during this time. We are hoping the work will only take a few minutes but it is possible it may take up 30 minutes.

You can call our Specialist Nurses on 0800 074 8383 if you have a concern or question about prostate cancer.

Apologies for the inconvenience this will cause and thank you for your understanding. We will do all that we can to keep the downtime to a minimum.

Best wishes,
Carol

Digital Manager

 

 

User
Posted 12 Jul 2025 at 08:53

I've just done a conversation on the same problem and sent the site an email.

It's getting ridiculous!

User
Posted 12 Jul 2025 at 11:48
Message to Carol and the team that a quick fix to the site which has the most recent messages showing at the top of the conversation instad of at the bottom would fix this and make the site much more user friendly. Anyone who wants more context and info can then scroll down into the earlier posts. Just a suggestion and realise it may not be that simple to do.
User
Posted 14 Jul 2025 at 16:37
Hi everyone,

We have deployed a fix this afternoon for the last post issue so this should be working as expected now.

Our developers are working on fixing the 502 issue.

Best wishes,

Carol

Digital Manager

Prostate Cancer UK

 

 

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User
Posted 12 Jul 2025 at 08:02

Is it me or has the last maintenance work created yet another problem. When I click on the date of the last post in a big conversation it goes to page 2, or page 20. Or the first post. If I try and select the last past it goes to anywhere except the last page.

Thanks Chris.

 

User
Posted 12 Jul 2025 at 08:53

I've just done a conversation on the same problem and sent the site an email.

It's getting ridiculous!

User
Posted 12 Jul 2025 at 11:48
Message to Carol and the team that a quick fix to the site which has the most recent messages showing at the top of the conversation instad of at the bottom would fix this and make the site much more user friendly. Anyone who wants more context and info can then scroll down into the earlier posts. Just a suggestion and realise it may not be that simple to do.
User
Posted 14 Jul 2025 at 10:12

Hi Chris & Adrian,

Thanks for flagging the issue with the last post I have reported this to our developers who are working on fixing the problem.

Best wishes,

Carol

Digital Manager
Prostate Cancer UK

 

 

User
Posted 14 Jul 2025 at 16:37
Hi everyone,

We have deployed a fix this afternoon for the last post issue so this should be working as expected now.

Our developers are working on fixing the 502 issue.

Best wishes,

Carol

Digital Manager

Prostate Cancer UK

 

 

 
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