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Questions about how to use the new community space

User
Posted 06 May 2014 at 19:01

Got a question about how the new community space works? Can't figure out how to do that thing you used to do on the old platform? Ask your questions right here and hopefully this conversation will be useful for other folks wondering the same thing.

Edited by member 13 Oct 2015 at 14:14  | Reason: Not specified

User
Posted 10 May 2014 at 16:05

Hi Sadie,

 

Is there no way you can have the old forum topics re-set as the main ones on the 'All topics' menu, then put the new topic selections beneath those?

Quite frankly, there are many of us who have to go immediately to 'Old Forum Topics' because at the moment, the new selection is of little interest to us.

 

George

 

User
Posted 12 May 2014 at 16:17

Hi Sadie

With regard to your answer to George, there are many members that have just one thread and have kept these going all the way through there treatment.

Can you not move these because i would like to keep mine going, or should i start cut and pasting now i think there is only 130 ish postings if i start now i should be done by the end of the week http://community.prostatecanceruk.org/editors/tiny_mce/plugins/emoticons/img/smiley-kiss.gif

Or if you can wait till i die then you can archive minehttp://community.prostatecanceruk.org/editors/tiny_mce/plugins/emoticons/img/smiley-kiss.gif

Thanks

Simon

 

Don't deny the diagnosis; try to defy the verdict
User
Posted 28 May 2014 at 18:16

Hi Sadie,

 

Many thanks for the reply and the reassurance.

A big improvement would be if we had these old 'Topic headings' back.

I honestly think they are clearer than the new ones.

 


Diagnosis
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Prostate cancer practice guidelines
Discuss the impact of guidelines for how prostate cancer should be managed in the NHS and private sector.
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Life with Prostate Cancer
How lives are changed by diagnosis, treatment etc.
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This forum has been created for you to share your good news and inspiring stories. Please start a new topic to share your own story.
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This is where you will find messages from the Moderator, including warnings about bugs, down time, etc. Also, occasionally, responses to message threads or emails. You can't post a reply here but you are welcome to email the Moderator at forums-admin@pros
32 conversations

 

 

Many thanks,

 

 

George

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User
Posted 07 May 2014 at 09:51

Originally Posted by: Online Community Member

I have no idea how you just get back to the default avatar ? can you help please. Thank You. PS Well done on the new site !!

Thanks! Right now there's no way for you to delete your avatar, you just have to replace it. I uploaded one of the default ones to your profile.

User
Posted 09 May 2014 at 08:13

Originally Posted by: Online Community Member
Hi Sadie,
I am distraught, at 69 I have just discovered the world of smileys!
I have literally spent the last 30 minutes sending a reply on recent conversations about the effect of riding a bike. I posted it and it appeared. I then went to edit it but then didn't know how to resubmit it. I then pressed save.....it has now disappeared completely ...HELP
Another point I think it would be helpful if we knew who was posting replies etc. when you initially open new conversations etc rather than having to open another page and then look at avatars
Thankyou

Somehow your post about riding a bike ended up listed as 'unmoderated'. I'll investigate whether it somehow got put in as a new conversation or if it went to moderation for some other reason. UPDATE: It just went to moderation for some reason and when I approved it it reappeared on the correct conversation. I'll find out what happened, thanks for reporting it!

 

Re: about seeing who is posting replies, It's a good idea and I'll ask our developers how much work adding that feature would be and we can look at adding that in the future.

 

Edited by member 09 May 2014 at 08:16  | Reason: Not specified

User
Posted 11 May 2014 at 13:49
Hi TG I am having the same problem.

It's getting very frustrating.

PS don't look at my avatar or you will see my dog has nicked TED๐Ÿ˜ˆ๐Ÿ˜ˆ๐Ÿ˜ˆ

TAKE CARE

Roy

User
Posted 12 May 2014 at 16:27
Hi,

I agree with Martenstoves, having to scroll down through stacks of messages to see the last one is not so clever and sometimes it flicks you back to the top of the page and you have to start scrolling down again. Last message first please.

Also there doesn't appear to be an answer yet on how we edit (others are having the same problem) messages are getting lost into the ether. What is the procedure after we have edited our post....what do we press....kick!

Ta muchly

User
Posted 14 May 2014 at 03:14
Hi Sadie,

I have just signed in again and it says that there are 5 new posts since my last visit but 0 in recent conversations. It doesn't say where these 5 new posts are and without that information I have no idea where to look.

Thank you

Edited by member 14 May 2014 at 03:18  | Reason: Not specified

User
Posted 20 May 2014 at 09:50
Yes there bugs and headings that need looking into.

Yes some posts could do with being transferred or at least pointed to.

Yes this site is not like the old one. However is that down to how we look at things? Rather than comparing to what was isnโ€™t better to see this site as a new site and get the most out of to help others?

The main theme of the longer term posters is stay positive so why not adopt that attitude to this site and whether you post sometimes or more frequently highlight the good points as that might encourage new members to post.

So on a positive: I use it mostly via mobile (which decided to pack in this weekend so off it goes to the repair shop โ€“ will I see it again). It does have some mobile issues but itโ€™s a --- lot faster,marvellous.

Good luck to all

Ray

Show Most Thanked Posts
User
Posted 07 May 2014 at 09:24

Hi Sadie, Just seen the pic I tried to put up for my avatar...good grief !! I'm actually thinking a photo is not such a good idea, I might be better off with a cartoon or something, but I have no idea how you just get back to the default avatar ? can you help please. Thank You.

PS Well done on the new site !!

User
Posted 07 May 2014 at 09:51

Originally Posted by: Online Community Member

I have no idea how you just get back to the default avatar ? can you help please. Thank You. PS Well done on the new site !!

Thanks! Right now there's no way for you to delete your avatar, you just have to replace it. I uploaded one of the default ones to your profile.

User
Posted 07 May 2014 at 12:53
Hi Sadie -I seem to be following posts from way back. I ticked the first and second page but the list goes on. Thus anyway I can unfollow all without ticking with what could be a long list.

Regards

Ray King - I will investigate the site further.

User
Posted 08 May 2014 at 18:51

Just noticed after posting the times of posting are still GMT,is there any where I can alter this BST.

 

Strange its just gone to BST after editing my profile.http://community.prostatecanceruk.org/editors/tiny_mce/plugins/emoticons/img/smiley-undecided.gif

Edited by member 08 May 2014 at 18:57  | Reason: Not specified

User
Posted 09 May 2014 at 07:20
Hi Sadie,

I am distraught, at 69 I have just discovered the world of smileys!

I have literally spent the last 30 minutes sending a reply on recent conversations about the effect of riding a bike. I posted it and it appeared. I then went to edit it but then didn't know how to resubmit it. I then pressed save.....it has now disappeared completely ...HELP

Another point I think it would be helpful if we knew who was posting replies etc. when you initially open new conversations etc rather than having to open another page and then look at avatars

Thankyou

User
Posted 09 May 2014 at 08:05

Originally Posted by: Online Community Member
Hi Sadie -I seem to be following posts from way back. I ticked the first and second page but the list goes on. Thus anyway I can unfollow all without ticking with what could be a long list.

I don't know why your account was set to be following so much, but I unfollowed everything for you, so this should be fixed for you now. I'll see about getting a 'select all' button to make that something users can do. 

User
Posted 09 May 2014 at 08:07

Originally Posted by: Online Community Member

Strange its just gone to BST after editing my profile.http://community.prostatecanceruk.org/editors/tiny_mce/plugins/emoticons/img/smiley-undecided.gif

 

Glad it's sorted now, but I'll have the developers double-check it's working as it should.

User
Posted 09 May 2014 at 08:13

Originally Posted by: Online Community Member
Hi Sadie,
I am distraught, at 69 I have just discovered the world of smileys!
I have literally spent the last 30 minutes sending a reply on recent conversations about the effect of riding a bike. I posted it and it appeared. I then went to edit it but then didn't know how to resubmit it. I then pressed save.....it has now disappeared completely ...HELP
Another point I think it would be helpful if we knew who was posting replies etc. when you initially open new conversations etc rather than having to open another page and then look at avatars
Thankyou

Somehow your post about riding a bike ended up listed as 'unmoderated'. I'll investigate whether it somehow got put in as a new conversation or if it went to moderation for some other reason. UPDATE: It just went to moderation for some reason and when I approved it it reappeared on the correct conversation. I'll find out what happened, thanks for reporting it!

 

Re: about seeing who is posting replies, It's a good idea and I'll ask our developers how much work adding that feature would be and we can look at adding that in the future.

 

Edited by member 09 May 2014 at 08:16  | Reason: Not specified

User
Posted 09 May 2014 at 15:56
Hi Sadie

Possible bug? I started off a new thread this afternoon, and once it had appeared as moderated, I realised it needed a small edit. I pressed the edit button and made the change. On pressing "Save", I received a 404 page not found error and the thread has now disappeared from the list of recent conversations. Also it is not in my list of conversations.

Please have a look.

Ta.

Tony

Tony

TURP then LRP in 2009/2010. Lots of leakage but PSA < 0.1 AMS-800 Artificial Sphincter activated 2015.

User
Posted 09 May 2014 at 15:57
As you were. It has now reappeared, and in the edited form.... odd!!

Tony

Tony

TURP then LRP in 2009/2010. Lots of leakage but PSA < 0.1 AMS-800 Artificial Sphincter activated 2015.

User
Posted 09 May 2014 at 16:00

Originally Posted by: Online Community Member
As you were. It has now reappeared, and in the edited form.... odd!!

Tony

 

It looks like edited posts are occasionally getting randomly flagged for moderation for some reason, so they're held until a moderator approves them. It's possible that's what just happened to you. We'll get it fixed!

User
Posted 10 May 2014 at 16:05

Hi Sadie,

 

Is there no way you can have the old forum topics re-set as the main ones on the 'All topics' menu, then put the new topic selections beneath those?

Quite frankly, there are many of us who have to go immediately to 'Old Forum Topics' because at the moment, the new selection is of little interest to us.

 

George

 

User
Posted 11 May 2014 at 06:08
Hi Sadie,

Going back to the question of editing ones post I note that I am not alone with this problem.

What is the correct procedure for entering the message once editing has been carried out.

Also when you are replying to a previous post you can't scroll down to see more than a couple of previous messages so often can't see the original message to which you want to reply to......I am using an iPad

Thank you

User
Posted 11 May 2014 at 13:49
Hi TG I am having the same problem.

It's getting very frustrating.

PS don't look at my avatar or you will see my dog has nicked TED๐Ÿ˜ˆ๐Ÿ˜ˆ๐Ÿ˜ˆ

TAKE CARE

Roy

User
Posted 11 May 2014 at 17:08
I was getting the 404 too ....Seems like the link to the forum was broken for some reason. ?I had to go back through to the PCUK home page click on to Community and re-set the page on Bookmarks.
User
Posted 12 May 2014 at 00:15
How do you delete a post ?.

Thanks

Roy

User
Posted 12 May 2014 at 10:02

Me too, thanks

User
Posted 12 May 2014 at 12:33

Originally Posted by: Online Community Member

Is there no way you can have the old forum topics re-set as the main ones on the 'All topics' menu, then put the new topic selections beneath those?

Hi George --

 

The old forum topics are in a separate area because the terms of posting have changed and we didn't want to change the rules on what people had already posted on the old forum. In the new topic areas, the body content of posts (but not usernames or profile information) is visible to users who are not logged in, to make the forum a better resource to men who are looking for answers. Because all the pre-move messages were posted when nothing whatsoever was visible to users who weren't logged in, we wanted to maintain that same set of rules for that content. Right now users who aren't logged in can't see the archive forums at all.

 

What we want is for members to move conversations to the main areas, and eventually after a time we'll lock the archive areas so that they're read-only. New conversations, for example, should be posted in the main areas rather than the archive areas, with the archive area mainly used to finish up conversations in progress. 

 

I hope that makes sense. In the meantime, I think the easiest way to keep up with the community without having to click through different topics is to use the Recent conversations view. You can see all the latest updated conversations, with newest on top, from across all the topic areas. This was a feature that a lot of people liked on the old forum but many people didn't know about -- we tried to make it more prominent in the new community space.

 

Best,

Sadie

User
Posted 12 May 2014 at 12:35

To delete a post you'll have to either edit it and remove all the content (it will still remain as an empty post) or you can click 'Report' to report it to a moderator and in the explanation you can say it's your post and you'd like it removed.

 
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