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User
Posted 03 Aug 2020 at 16:55

Carol

Once the my conversations button is clicked it takes 160 seconds to get to the my conversations page. 

Takes about five minutes to list conversations I follow which is none.

Takes about four minutes to change the conversations I've posted in list from last week to last hour.

Take 100 seconds to list all posts in conversations I've posted in but doesn't list all the conversations I have posted in , doesn't list any of mine or any of the prolific contributers.

Moving between all other menus and items takes less than a second.

If I select a Forum jump option another lengthy wait but then itsit 3 additional pages.

This was on a PC.

Thanks Chris

 

User
Posted 03 Aug 2020 at 16:55
Any update on the "access denied" issue when I try to start a new post.

You fixed this for me a while back but when I tried subsequently I got the same issue so just have to get by piggy backing on other people's posts which isn't fair on them or me.

Thanks

User
Posted 21 Oct 2020 at 09:43

So as not to hijack Techguys post, some info on the in box.

Copied from the site help section.

"There is a 100 message limit on the mail folders, so you may have to delete or export some of them from time to time. If you do not keep some space in the mailbox then you will not be able to recieve new messages.

There is a tick box next to each message which allows you to select one or more messages and archive, export, or delete them. If you choose to export you can select which format you want (XML/CSV/Text-File) and save them to your computer."

On my android phone the tick boxes are not visible ,if I want to delete or archive a message I have to use a Computer.

If you archive messages the percentage used value reduces but the number of messages remains the same. So if you have 100 messages and archive 50, your in box will still show as full to other users.

On another subject the time stamp on new conversations really needs to be addressed. In the last few days there have again been a number of new conversations that have gone unanswered for quite a while. I do change the "since last visit" option to "last two days" in order to see missed messages, unfortunately I do not always have the knowledge to help. 

Thanks Chris

User
Posted 10 Jan 2022 at 07:49

Is anyone else constantly getting a white shield on a blue Square poping up while on this site. I have touched the square and accepted the cookie request but it does not disappear. 

Is it a site problem or a problem with my android phone.

 

Thanks Chris

User
Posted 10 Jan 2022 at 07:56
Hi Chris I’m using an ipad and get it ,but I just ignore it ! But I did get your message through 3 times 🤷‍♀️.

Best wishes

Debby

User
Posted 10 Jan 2022 at 08:23
Yes same on my android
User
Posted 10 Jan 2022 at 09:05

Hi Chris,

The blue shield icon you are seeing is for the new cookie consent tool we use across our websites. The shield icon is always visible as it enables users to click on it to manage and update their cookie preferences if they so wish.

Best wishes,
Carol

Digital Manager
Prostate Cancer UK

 

 

User
Posted 10 Jan 2022 at 10:52

Carol, thanks for the reply. I get the cookie consent pop up on most sites but once processed the pop up disappears. On this site the shield and box is constantly there even after I accept all Cookies. On a personal computer it sits in the corner, but on a mobile device it is quite annoying, as it obscures part of the text. I have not noticed a permanent cookie reminder on any other website i use.

Thanks Chris

 
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