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502 error

User
Posted 08 Sep 2025 at 17:17

Hi all,

Please accept my apologies for the ongoing intermittent 502 error we are experiencing on the community. Our developers are actively working on fixing this issue but it is proving to be complex and difficult to resolve.

I understand and appreciate all your frustrations as I too use the site every day like many of you.

I will keep you updated on our work to resolve the issue and thank you all for your patience and understanding.

Best wishes,

Carol
Digital Manager

Prostate Cancer UK

 

 

User
Posted 08 Sep 2025 at 19:21

Carol , you gave me the same reply 3 months ago. I have emailed the chair of the trustees and don't be surprised if you get embarrassing questions from elsewhere. 

I don't care if you decide to kick me of the forum, it will save me leaving, as someone posted the other day they don't come on here very often because of the technical issues. 

Thanks Chris 

User
Posted 08 Sep 2025 at 20:16

That would be a real shame Chris as your support to others goes above and beyond and this forum would be a poorer place without you

 I made a thread about it. A few days ago as I wasn’t sure if if everyone was experiencing the same to the degree that I am but it seems so ,  it can be so frustrating especially if you have written a lengthy post and it gets lost 

User
Posted 08 Sep 2025 at 21:41

Hi Carol, 

Like Chris and others  I am very frustrated as the site is sadly lacking, and a poor advert for the charity. A lots of these lads get a lot of support here, and for them to have to battle with the site inconsistencies of the poor technology along with the other difficulties they are living with is on my opinion a poor show. In this day and age. 
If this charity is to offer this site then it should ensure it works correctly. 
My husband doesn’t use it, but asks me what’s going on and my feedback is now negative. 

Come on PCa UK get it together! 

Carol this is not personal to you, I’m sure you are feeling similar frustrations too. 

Leila 

 

 
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